frequently asked questions

We provide bedding and everything your pet needs for a comfortable stay. House food is available for an additional fee, or you may bring food from home – especially if your pet follows a special diet. Please do not bring large bags or bins of food. Instead, pack your pet’s food in a labeled, clear zip-top bag(s) no larger than one gallon.

We’re happy to administer medications, and we ask that all medications are clearly labeled. You may also bring one personal item, such as a favorite toy or treat. Each guest is provided with a blanket and cot, so please leave personal bedding at home.

*We accept food, oral and topical medications, treats, and toys.

*We do not accept injectable medications, oversized blankets, comforters, pillows, beds, articles of clothing, or bowls.

We are open Monday – Friday from 7:00am – 5:30pm and Saturday – Sunday from 8:00am – 5:30pm

Our check-out time for boarders only is 4:00pm

This means if you pick-up by 4:00pm on the check-out date, you are not charged for that day.

We are closed on all major holidays.

Yes. Only our boarding prices are increased by 15% for major holidays. Please contact a member of our team for additional details.

For our k9 guests we feed Purina One Chicken and Rice.

We do require proof of vaccinations before boarding, grooming and daycare. Please provide all required documentation prior to your check in date.

For dogs we require documentation of up to date vaccines from a licensed veterinarian.

• Rabies
• Distemper
• Bordetella

Please see above for our pricing or get in touch.

Our Boarding Contract and Agreements can be found on your client portal. Sign in HERE to take a look!